Protection

At Move4less Inc. we pride ourselves on having one of the lowest damage rates in the moving industry. We have continual training processes in place to ensure all of our employees learn how damages happen and how to avoid them. Unfortunately, sometimes damage still occurs. This page explains the details of our insurance policies.
If you have experienced damages or other problems with your move please read through the following information carefully before contacting our company.

Our Moving Protection Plans

Our Protection Plans are designed to compliment, not replace, your existing coverage. You should always contact your home insurance agent before moving and ask if your existing policy covers "Goods in Transit". Our Protection plans are not full replacement insurance. Your goods are covered based on their age and condition when we arrive at your current residence.
Our Basic Protection Plan is included with every move. This covers your goods for a maximum of $.60 per pound per item. The cost of this insurance policy is included in the price of your move. It covers your goods from the moment we arrive at your current home until the moment the truck pulls away from your new residence.
For example, a 100 lb dresser would be covered for up to $60. Obviously this would not replace a new dresser, but it would easily cover any scratch or dent repair required. Our Replacement Valuation Plan offer additional protection for your household goods.

A second option is to purchase a Replacement Valuation at any time before your move commences. Replacement Valuation is optional and available at additional $9.00 on every $1,000 of declared value. The maximum liability will be $4.00 per pound per article.
Fragile items are only covered for damage when packed, unpacked and charged the appropriate rates by the movers. Wrapping in furniture pads is not considered packing. 
Please check with your home insurance agent or speak with one of our Customer Service Agents about Third Party Insurance if you need coverage above and beyond ours.

Items Not Covered

Due to the design and/or construction of certain items, company policies, as well as Government Regulations, there are several items which are not covered under our Protection Plans. Move4less Inc. assumes no liability for the following items:

Important Notes on Using Move4less Inc. Company:

• Check your homeowner’s insurance. Some policies cover property in transit.
• Consider purchasing short-term insurance that covers the move if your property is very valuable.
• Unlike most property insurance, valuation does not automatically pay for any damage. It must be clearly shown that the mover was responsible for the damage.
• Items in boxes not packed by the mover are not covered, unless the outside of the carton provides clear evidence that the entire box was damaged during the move.
• The mover is responsible for any electronic item that does not function after the move only if there is clear evidence that the item was dropped or mishandled during the move.
• The customer is legally responsible to pay for the move, even when claiming extensive damages.

We Do Not Transport Explosive, Dangerous or Hazardous Materials

This includes propane tanks, oil, paint, gasoline, aerosols, commercial explosives, flammable solvents, fireworks, ammunition, diesel and all materials classified as a biohazard.
If you ship any of these goods without our knowledge you immediately void any and all liability by our company for damages, and you will be held responsible for any damages, fines, warehousing costs, and delays incurred by our company resulting from the transport of these materials.