Moving Tips and Frequently Asked Questions

Frequently Asked Questions

Q:

How to Get an Estimate for Moving?

A:

To estimate your move we encourage you to fill out our Online Estimate Form. Alternatively and at any time you can Give us a Call at 416-579-6683. If you live in the area, we will visit your place to evaluate the amount of inventory and packing work needed. This visit is FREE of charge and is part of our total service package. If you are outside of Greater Toronto Area, we will speak with you in detail over the phone – and get all the information on your inventory and other important details to provide you with the quote.

Q:

When Is The Best Time To Move?

A:

If there is a choice, most moving companies suggest you avoid the summer, beginning or end of the month or winter holidays. The heaviest demands are placed on trucks, equipment and personnel during these periods. However, you should move when it's most convenient for you. Factors involved in the decision may include: Whether the move must be made immediately. Transferring children during the school term. Separation of the family while the move is under way. If the move can be scheduled for a time when trucks and trained personnel are most readily available, we'll be better equipped to meet your preferred delivery schedule.

Q:	When Should I Call a Moving Company?
A:	The earlier, the better. Depending on the time of the year, we could possibly accommodate you within a week. Please call our office and ask about availability if you need move on short notice.

 

Q:	How Long Will My Move Take?
A:	The length of time your move will take depends on the services you request and the quantity of items moved, along with difficulty of access and length of walks at origin and destination, direction and distance your shipment is traveling, weather, how prepared you are, etc.  Feel free to fill in one of our online estimate forms for a better idea of costs and time.

Q:	What Happens If It Rains, Snows Or The Weather Is Bad?
A:	Move4less Inc. will always honor our moving commitments regardless of weather. Unpredictable weather might slow down the job but weather is unavoidable. If your move occurs on a day where the weather is acting up our movers will take precautions to protect floors and carpeting from excess dirt and soil.

Q:	What Type Of Truck And Equipment Should I Expect From Move4Less?
A:	Move4Less provides quality transportation on fully equipped, professional moving trucks. These trucks are equipped with furniture blankets (to prevent scratches), dollies (to transfer furniture and boxes), and loading ramps (to decrease the amount of loading and unloading time).

Q:	How Will You Protect My Furniture?
A:	All furniture moved will be wrapped in thick quilted furniture blankets. We secure them with stretch wrap or tape to eliminate damages and scratches to your furniture. We also use cargo straps on our trucks to tie down and secure certain objects from shifting during transit.

Q:	Do You Sell Packing Materials?
A:	Yes. We have everything you need for self packing. We also offer full packing services. From boxes to bubble wrap, the materials you need are available at our warehouse at competitive prices.

Q:	What is The Minimum Charge?
A:	Most companies have a minimum number of work hours. Move4Less has three hours (2 hours of labour plus 1 hour travel time).

 

Q:	How We Determine Travel Time?
A:	Travel time is ”the time it takes for crew to travel to your origin from their dispatch, and return trip upon completion”. Travel time is not the time it takes to travel from your old apartment to your new apartment; that is part of the work time. Move4Less determines total travel time (1 hour flat for moves in Toronto).

 

Q:	Am I Protected Against Loss or Damage?
A:	Yes, but only for the type of protection you choose.  Be sure to choose your protection carefully.

 

Q:	How And When Should I Pay?
A:	Tariff provisions require that all charges be paid before your shipment is unloaded at destination. Payment for your move can be made by one of the following methods: cash, money order, certified check or cashier's check. In addition, the Visa or MasterCard can be used too (with advance approval). Personal checks are not accepted.

Q:	Do I Tip The Movers?
A:	Like all over service businesses, movers generally receive a gratuity upon completion. You should never feel pressured into giving at tip.

Q:	Can Move4Less Inc. Provide Services For Large Household Moves?
A:	Move4Less can provide service for any size move you may have. Big or Small We Move Them All!!!

 

Moving Tips

One to two month's before moving:

1. Call MOVE4LESS for a Free Estimate.
2. Have a garage sale.
3. Fill out change of address forms.
4. Make travel arrangements, if necessary, with airlines, buses, car rental agencies and hotels.
5. Transfer memberships in churches, clubs and civic organizations.
6. Obtain medical and dental records, x-rays and prescription histories.
7. Ask doctor and dentist for referrals and transfer prescriptions.
8. Set up a checking account in your new city.
9. Decide how you are going pay for your move. Credit card, cash, certified check.
10. Check into the laws and requirements of your new city regarding home-based businesses, business licenses and any special laws that might be applicable to you.
11. Take inventory of your belongings before they're packed, in the event you need to file an insurance claim later.
12. If possible, take pictures or video tape your belongings.
13. Record serial numbers of electronic equipment.
14. Make arrangements for transporting pets.
15. Start using up food items, so that there is less left to pack and possibly spoil.

Two to four week's before moving:

1. Switch utility services to new address.
2. Inform electric, disposal, water, newspaper, magazine subscription, telephone and cable companies of your move.
3. Arrange for help on moving day.
4. Have another Garage Sale :-)
5. Confirm travel reservations.
6. Reserve elevator if moving from an apartment.
7. Have appliances serviced for moving (Speak to your Moving Consultant)
8. Clean rugs and clothing and have them wrapped for moving
9. Plan ahead for special needs of infants.
10. Close bank accounts and have your funds wired to your new bank.
11. Before closing, be sure there are no outstanding checks or automatic payments that haven't been processed.
12. Collect valuables from safe-deposit box.
13. Make copies of any important documents before mailing or hand carry them to your new address.
14. Check with your insurance agent to ensure you'll be covered through your homeowner's or renter's policy during the move, or take insurance through your moving company.
15. Defrost freezer and refrigerator. Place deodorizer inside to control odors.
16. Give a close friend or relative your travel route and schedule so you may be reached if needed.

On moving day:

1. Double check closets, shelves, attic and garage to be sure they are empty.
2. Carry important documents, currency and jewelry yourself.
3. Carry travelers checks for quick, available funds, Moving costs may be paid by credit cards, certified cheque or cash.
4. Ensure movers have all your destination details, Exchange phone numbers & E-Mail addresses etc.
5. Before you leave town, Contact the moving company and ask for the final Weight & Charges.

After arriving at your new home:

1. Renew your driver's license, Auto registration.
2. Contact the Destination Agent to get an Up-Date as to where the driver is and confirm delivery date.
3. Shop around for new insurance policies, especially auto coverage.
4. Revise your will and other legal papers to avoid longer probate and higher legal fees.
5. Locate the hospitals, police stations, veterinarian and fire stations near your home.